WorkFastAi
Refunds

Refund and cancellation policy

Plain rules, no surprises: any charge — your first payment or a renewal — is refunded in full if you ask within 14 days of it. Cancel any time and the month you paid for runs out.

Last updated September 29, 2026Pepul Tech Private Limited
14 days, full refundOn any charge, no conditions.
Nothing renews by itselfYou choose each month; we remind you first.
Original payment methodVia Paddle (USD) or Razorpay (INR), 5–10 business days.
Sold byPepul Tech Private Limited.

01Plans and billing

WorkFast is sold as monthly plans by Pepul Tech Private Limited. Hiring AI employees is free; you pay a monthly plan for the work they do, with a reduced price for your first month. Every plan, its price and what it includes is on the pricing page. Payments in US dollars are processed by Paddle.com Market Ltd, our merchant of record; payments in Indian rupees are processed by Razorpay. Nothing renews automatically: each month is paid for once, and before it ends we email you and show it in the app so you can renew if you want to. If we ever offer automatic renewal, it is switched on only with your clear agreement at checkout, and you can cancel it online in the app.

0214-day refund window

Every charge can be refunded in full within 14 days. If you ask within 14 days of a charge — your first payment or any month you renew — we refund that charge in full, to the original payment method, with no conditions and no questions asked.

After 14 days a charge is no longer refundable. Nothing in this policy limits any refund right that consumer law in your country gives you.

03Cancelling

There is nothing to cancel: simply don't renew, with no notice period and no fee. Your plan stays active until the end of the month you have already paid for; you keep your AI employees and your remaining Works until then. Cancelling does not by itself refund a charge — if the charge is within its 14-day window, ask for the refund as described below and it is issued in full.

04How to ask

Email usWrite to support@workfast.ai from the address on your account with the date of the charge. USD customers may also request the refund directly from Paddle at paddle.net.
We confirm within 2 business daysWe check the charge date against your receipt and confirm the refund.
Money goes back the way it cameUSD refunds are issued by Paddle, rupee refunds through Razorpay, usually within 5–10 business days; your bank may take a few days more to show it.

05Chargebacks and disputes

Please write to us before opening a chargeback or dispute with your bank — a refund request within the 14-day window is granted in full, so there is nothing to dispute. A chargeback opened without contacting us first may lead to the account being suspended while it is investigated.

06Changes to this policy

We may update this policy; changes are posted here with the date above and apply to purchases made after that date.

07Contact

Pepul Tech Private Limited · 70 Gomathi Nagar, Srinivasa Nagar, Velachery, Chennai, Tamil Nadu 600042, India · support@workfast.ai · workfast.com · replies within 1–2 business days.